Privacy Policy

Who we are

This website is operated by Bridge Global Trading (Pvt.) Ltd., 801-C Akbar Chowk, Faisal Town, Lahore, Pakistan. For any privacy question, email contact@bridgeglobals.com.

The Buyer Concierge

The Buyer Concierge is a guided enquiry that runs in your browser. Your answers are not sent to us or to any server while you use it. They are kept in your browser for the current visit only, so you can close and reopen the panel without losing them, and are cleared when you close the tab or choose “Start over”.

When you choose Continue on WhatsApp or Send an Email Enquiry, the concierge opens WhatsApp or your own email program with a drafted message. Nothing reaches us unless you press send there. Once sent, your message is handled by WhatsApp or your email provider under their own privacy terms, and arrives in our business inbox or WhatsApp account.

What we receive and why

If you send an enquiry, we receive what you choose to include, typically your name, company, contact details, the product you need, quantities and delivery destination. We use it only to respond to your enquiry, prepare quotations and, if we do business together, to manage that relationship.

Where we need to check availability or arrange shipment, relevant order details may be shared with our supplier and logistics partners for that purpose. We do not sell your information or use it for unrelated marketing.

Website analytics

We may use Google Analytics 4 to understand how the site is used, for example which product pages are viewed and how many visitors start an enquiry. We do not send names, email addresses, phone numbers or the content of your enquiry to analytics. For visitors in the UK, European Economic Area and Switzerland, analytics cookies are not set by default.

How long we keep it

Enquiry correspondence is kept for as long as needed to respond and to manage any resulting business relationship, and to meet our legal and accounting obligations. You can ask us to delete it at any time where we are not required to keep it.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing contact@bridgeglobals.com. We will respond as soon as we reasonably can.

Changes

We will update this page if the way we handle information changes, and revise the date at the top.